TERMS & CONDITIONS
This website and its services are operated by On Record. In these Terms, the words “we,” “us,” and “our” refer to On Record. By using this website, including browsing, interacting, or purchasing products and services, you agree to these Terms of Service (“Terms”), as well as any other policies referenced on this site.
Please read these Terms carefully before using the site. If you do not agree with them, you must not access or use this website or its services.
Any new features, tools, or services introduced on this site are also subject to these Terms. We may revise these Terms at any time by posting updated versions. Continued use of the website after updates indicates acceptance of the revised Terms.
Our online store is hosted on Squarespace, which provides the platform that enables us to sell products and services.
1. Eligibility
By using this website or purchasing from our store, you confirm that you are at least 18 years of age (or the legal age in your jurisdiction).
You may not use our services for unlawful purposes or in violation of any applicable Australian law. You are prohibited from transmitting malware, viruses, or any harmful code. Breach of these Terms may result in immediate suspension or termination of access.
2. General Rules
We may refuse service to anyone for any reason, where allowed by law.
Content you submit (excluding payment information) may be transmitted unencrypted. Payment details are securely encrypted during processing.
You may not copy, reproduce, sell, or exploit any part of the website or services without written consent. Headings in these Terms are for convenience only and do not affect interpretation.
3. Accuracy of Information
While we aim to provide accurate information, On Record is not responsible for any errors, omissions, or outdated content. Site content is for general informational purposes only and should not be relied upon as the sole basis for decision-making.
We may update or change content at any time without notice, unless required by law.
4. Pricing and Service Changes
Product prices are subject to change without notice.
We may modify, suspend, or discontinue services at any time without liability, to the extent permitted by law.
5. Products and Services
Certain products or services may only be available online and may have limited quantities. Returns and exchanges are governed by our Return Policy and your rights under Australian Consumer Law.
We strive for accuracy in product descriptions and images, but we cannot guarantee exact representation or absence of minor cosmetic differences.
6. Orders and Account Information
We may refuse or cancel orders for any reason, including suspected resellers or misuse.
You agree to provide accurate, current, and complete information when creating accounts or placing orders and to update this information as needed.
7. Third-Party Tools
We may offer access to tools or resources from third parties. These are provided “as is” without warranties or endorsements. Your use of third-party tools is at your own risk.
8. External Links
We are not responsible for third-party websites or content. Any interactions with third parties are solely between you and them.
9. User Content
By submitting comments or content, you grant us a license to use, modify, and publish it for any purpose without compensation.
You agree that your submissions do not violate any law, third-party rights, or contain offensive material.
10. Personal Information
Your personal information is handled in accordance with our Privacy Policy.
11. Errors and Omissions
We may correct errors or inaccuracies on the website and cancel orders if necessary.
12. Prohibited Activities
You may not:
Use the site for unlawful purposes
Infringe on intellectual property
Transmit harmful code or malware
Collect personal data unlawfully
Circumvent security features
13. Warranties and Limitation of Liability
The website and services are provided “as is” and “as available.”
Nothing in these Terms limits your statutory rights under Australian Consumer Law. Where permitted, our liability is limited to replacing the service or refunding the cost of the service.
14. Indemnity
You agree to indemnify and hold harmless On Record, its officers, employees, and contractors from any claims, damages, or losses arising from your use of the website or breach of these Terms.
15. Severability
If any part of these Terms is deemed unenforceable, the remaining provisions remain in effect.
16. Termination
These Terms remain in effect until terminated by either party. We may suspend or terminate access if you breach these Terms.
17. Entire Agreement
These Terms represent the full agreement between you and On Record regarding use of the website and services and supersede all prior agreements.
18. Governing Law
These Terms are governed by the laws of Australia. Disputes will be resolved in the courts of the relevant Australian State or Territory where On Record operates.
19. Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
20. Contact
For questions about these Terms, please email:
hello@onrecord.com.au